Agreement to Terms
By accessing our website and purchasing our products, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website or purchase our products.
Products & Orders
- All products are hand-made to order from recycled materials
- Delivery within 7 days for UK orders
- Payment is processed at checkout
- We reserve the right to refuse or cancel any order
- Product images are representative; actual products may vary due to the unique nature of recycled materials
Pricing & Payment
- All prices are in GBP and include UK VAT where applicable
- International customers may be subject to import duties
- Payment is processed securely through Stripe
- We accept all major credit and debit cards
Shipping & Delivery
- UK shipping £3 on all orders
- Europe and International shipping - contact us for rates
- Delivery times are estimates and not guaranteed
- Risk of loss passes to you upon delivery
Returns & Refunds
- 30-day return policy from date of delivery
- Items must be unused and in original condition
- Refunds processed within 5-7 business days of receipt
- Return shipping costs may apply for international orders
Intellectual Property
All content on this website, including images, text, and designs, is the property of LUFF and protected by copyright laws. Unauthorized use is prohibited.
Limitation of Liability
LUFF shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services.
Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
For questions about these Terms & Conditions, please contact us at:
Email: luffgoods@gmail.com
Address: LUFF, Hamble, Hampshire, UK