Your Privacy Matters
At LUFF, we are committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data.
Information We Collect
- Personal Information: Name, email address, shipping address, phone number
- Payment Information: Processed securely through Stripe (we don't store card details)
- Order Information: Purchase history, product preferences
- Communication: Emails, customer service inquiries
How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service requests
- Send promotional emails (with your consent)
- Improve our products and services
Data Protection
We implement industry-standard security measures to protect your personal information. All payment processing is handled by Stripe, a PCI-compliant payment processor.
Your Rights
Under GDPR and UK data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
To exercise these rights, contact us at luffgoods@gmail.com
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: luffgoods@gmail.com
Address: LUFF, Falmouth, Cornwall, UK